




AI & Digital Marketing
Master AI tools, social media strategies, and content creation to craft impactful campaigns and stay ahead in the digital era.
Programs:
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AI for Marketers – Visuals & Videos
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Modern Social Media Marketing
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AI Marketing Mastery – ChatGPT, DALL-E, DeepSeek
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AI Tools & Strategies for Marketing
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AI-driven Presentation & Storytelling
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AI-driven Business Writing & Visuals

Customer Experience Management (CXM)
Create memorable customer journeys, build service culture, and drive loyalty through proven CXM strategies.
Programs:
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Delighting Customers Beyond Expectation
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Customer’s Mindset & Service Culture
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Journey Mapping & Design Thinking
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6 Disciplines of CXM
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Design Thinking & Innovation Masterclass
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Accredited CX Practitioner
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CX Master Practitioner
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Productization & Go-To-Market Strategy

Customer Service & Communication Skills
Enhance communication, service excellence, and problem-solving to deliver exceptional customer experiences.
Programs:
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Inbound/Outbound Tele-Skills
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Professional Email Writing (AI)
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Customer Service Excellence
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Powerful Presentation Skills (AI)
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Humanizing Digital Communication
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Social Media Storytelling (AI)
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Persuasive Communication Skills
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Professional YOU! & Complaint Handling
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Managing Challenging Customers

Sales & Negotiation Skills
Boost sales confidence, manage objections, and close deals with proven strategies and negotiation techniques.
Programs:
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Sales Strategies & NLP Mastery
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Tele-sales Skills
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Key Account Management
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Cross-Selling & Upselling
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Objection & Rejection Handling
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Negotiation & Closing Skills

Leadership & Management
Develop leaders who inspire, solve problems strategically, and drive team performance with confidence.
Programs:
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Leading High-Performance Teams
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Transformational Leadership
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Working with Generation Gaps
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Problem Solving & Decision-Making
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Coaching & Mentoring
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Management Skills for Admin Professionals
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Constructive Managerial Skills
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Executive-to-Manager Transition
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Supervisory Skills
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Work-Life Balance
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Effective Email Writing (AI)
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Interviewing Skills
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Inspiring Positive Work Attitude

Microsoft Excel & Other Workshops
Sharpen technical and personal skills with Excel mastery, data analytics, and team development programs.
Microsoft Excel:
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Excel Automate & Access (Intermediate–Advanced)
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Data Analysis & Dashboard Reporting
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Excel for HR Practice
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Big Data Analytics (Power BI, Tableau, Python)
Other Programs:
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Health & Wellness Workshop
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Speak-Up Confidently
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Personal Grooming & Etiquette
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Teambuilding
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SME Business Series
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Beauty Spa Workshop